Privacy Policy
Introduction
With the development of new communication tools, it is necessary to pay particular attention to the protection of privacy. This is why we are committed to respecting the confidentiality of the personal information we collect.
As a Swiss company offering its services in Switzerland, we comply with the Federal Act on Data Protection (FADP), and we also make every effort to comply with European Union regulations (GDPR).
Collection of Personal Information
We collect the following information:
- Last Name
- First Name
- Email Address
- Phone Number
The personal information we collect is gathered through forms and through the interaction established between you and our website. We also use, as indicated in the following section, cookies and/or logs to gather information about you.
This data is in no way transmitted or resold to third parties.
Forms and Interactivity:
Your personal information is collected through forms, namely:
- Website Registration Form
- Order Form
We use the information collected for the following purposes:
- Order Tracking
- Information / Promotional Offers
- Statistics
- Contact
Your information is also collected through the interaction that may be established between you and our website, as follows:
- Statistics
- Contact
We use the information collected for the following purposes:
- Comments
- Correspondence
- Information or Promotional Offers
Right to Object and Withdraw
The right to object is understood as the possibility offered to users to refuse that their personal information be used for certain purposes mentioned at the time of collection.
The right to withdraw is understood as the possibility offered to users to request that their personal information no longer appear, for example, in a mailing list.
To exercise these rights, contact us using the contact details provided at the bottom of the page.
Right of Access
To exercise these rights, contact us using the contact details provided at the bottom of the page.
Security
The personal information we collect is kept in a secure environment. People working for us are required to respect the confidentiality of your information.
To ensure the security of your personal information, we use the following measures:
- SSL Protocol (Secure Sockets Layer)
We are committed to maintaining a high degree of confidentiality by integrating the latest technological innovations to ensure the confidentiality of your transactions. However, since no mechanism offers maximum security, there is always some risk when using the Internet to transmit personal information.
Third-Party Services
Our website is hosted by the online platform Infomaniak: https://www.infomaniak.com/fr/cgv/politique-de-confidentialite
Newsletter
Our newsletter allows us to send you information and offers. You can revoke your subscription at any time, either by clicking on the link provided for this purpose and inserted in each of our newsletters at the bottom of the message, or by contacting us.
Our service provider is Infomaniak Network SA in Switzerland.
Tag Management Systems (TMS)
Our site uses Google Tag Manager (GTM). This system allows us to manage the various tags used on our site.
We do not manage any personal data in GTM. GTM may collect certain information, such as how the Service is used, the tags actually deployed, and how they are deployed. This data may be used to improve, maintain, protect, and develop their services.
Our service provider is Google Inc. in the USA.
Analytics
Our site uses Google Analytics. This system allows us to establish various analyses of the traffic and usage of our website.
The information collected includes your IP address, your configuration (device, browser, resolution, etc.), your internet service provider, the page viewed, the previous page, as well as various interactions with our site (viewing time, clicks, forms completed, etc.).
We use this data anonymously (IP address anonymization) to improve our services and offers, as well as to personalize the content of our site.
Our service provider is Google Inc. in the USA.
Other Third-Party Services and Content
Our site may integrate third-party content such as YouTube videos, Google Maps, Slideshare presentations, social media sharing buttons, or other elements.
This means that the providers of this content record your IP address or other information. For example, if you are logged into your Google account, accessing a page containing a YouTube video may be attributed to your account.
Retention Period
The personal data we process through our site is retained as follows, depending on its type:
- Google Analytics: the data collected is anonymized, and we have set a retention period of 26 months.
- Email Marketing: if no interaction occurs (opening, click, etc.), your data is anonymized after a maximum of 30 months from the last interaction.
- Data entered in forms: maximum 30 months.